Shipping & Returns Policy
Shipping
All orders are processed and shipped directly by Wellington Treblehook.
Processing time: 2–5 business days
Shipping time: varies depending on destination
Customers will receive updates where available once the order has been processed
Please note that delivery times are estimates and may vary due to carrier delays or high order volume.
Shipping Costs
Shipping costs (if applicable) will be calculated at checkout.
Returns & Exchanges
All merchandise is made to order or limited-run, therefore all sales are generally final.
We do not offer returns or exchanges for:
Wrong size ordered
Change of mind
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We will review the issue and arrange a replacement or resolution where applicable.
Lost Orders
We are not responsible for orders lost or delayed by shipping carriers once dispatched, but we will assist in resolving issues where possible.
Contact
For all shipping or order issues, please contact:
GREG gking2@berklee.edu
